{"id":26,"date":"2022-10-06T13:06:48","date_gmt":"2022-10-06T18:06:48","guid":{"rendered":"http:\/\/cotizarenvios.com\/ventas\/knowledge-base\/how-to-contact-support\/"},"modified":"2023-04-13T19:47:29","modified_gmt":"2023-04-14T00:47:29","slug":"how-to-contact-support","status":"publish","type":"ht_kb","link":"http:\/\/cotizarenvios.com\/ventas\/finanzas\/creditos-y-movientos\/no-se-agregan\/","title":{"rendered":"Qu\u00e9 hacer si no se agregan mis cr\u00e9ditos"},"content":{"rendered":"\n<p><strong>\u00a1Hola! En este art\u00edculo te explicamos qu\u00e9 hacer si no se agregan los cr\u00e9ditos que agregaste a tu cuenta. Esperamos que te sea de utilidad.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Cuando agregas cr\u00e9ditos a tu cuenta Skydropx, estos se ven reflejados en un tiempo m\u00e1ximo de 2 horas<\/strong>.<\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Sin embargo, existen algunos inconvenientes que pueden interferir en la carga de tus cr\u00e9ditos:<\/span><\/p>\n\n\n\n<ol><li><span style=\"font-weight: 400;\"><strong>Falla o intermitencia<\/strong> en la transferencia.&nbsp;<\/span><\/li><li><span style=\"font-weight: 400;\"><strong>Transferencia no liberada<\/strong> por parte del banco.<\/span><\/li><li><span style=\"font-weight: 400;\"><strong>Falla en el sistema <\/strong>de pagos electr\u00f3nicos y cobro digital.&nbsp;<\/span><\/li><\/ol>\n\n\n\n<p>Si necesitas informaci\u00f3n adicional puedes contactarnos al correo&nbsp;<a href=\"mailto:hola@skydropx.com\">hola@skydropx.com<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"http:\/\/cotizarenvios.com\/ventas\/wp-content\/uploads\/2023\/03\/Logo-sky-2.png\"><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/cotizarenvios.com\/ventas\/wp-content\/uploads\/2023\/03\/Logo-sky-2.png\" alt=\"\" class=\"wp-image-821\" width=\"302\" height=\"81\" srcset=\"http:\/\/cotizarenvios.com\/ventas\/wp-content\/uploads\/2023\/03\/Logo-sky-2.png 568w, http:\/\/cotizarenvios.com\/ventas\/wp-content\/uploads\/2023\/03\/Logo-sky-2-300x80.png 300w, http:\/\/cotizarenvios.com\/ventas\/wp-content\/uploads\/2023\/03\/Logo-sky-2-50x13.png 50w, http:\/\/cotizarenvios.com\/ventas\/wp-content\/uploads\/2023\/03\/Logo-sky-2-60x16.png 60w, http:\/\/cotizarenvios.com\/ventas\/wp-content\/uploads\/2023\/03\/Logo-sky-2-100x27.png 100w\" sizes=\"(max-width: 302px) 100vw, 302px\" \/><\/a><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a1Hola! En este art\u00edculo te explicamos qu\u00e9 hacer si no se agregan los cr\u00e9ditos que agregaste a tu cuenta. Esperamos que te sea de utilidad. Sin embargo, existen algunos inconvenientes que pueden interferir en la carga de tus cr\u00e9ditos: Falla o intermitencia en la transferencia.&nbsp; Transferencia no liberada por parte&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"content-type":""},"ht-kb-category":[27],"ht-kb-tag":[],"_links":{"self":[{"href":"http:\/\/cotizarenvios.com\/ventas\/wp-json\/wp\/v2\/ht-kb\/26"}],"collection":[{"href":"http:\/\/cotizarenvios.com\/ventas\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"http:\/\/cotizarenvios.com\/ventas\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"http:\/\/cotizarenvios.com\/ventas\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/cotizarenvios.com\/ventas\/wp-json\/wp\/v2\/comments?post=26"}],"version-history":[{"count":4,"href":"http:\/\/cotizarenvios.com\/ventas\/wp-json\/wp\/v2\/ht-kb\/26\/revisions"}],"predecessor-version":[{"id":901,"href":"http:\/\/cotizarenvios.com\/ventas\/wp-json\/wp\/v2\/ht-kb\/26\/revisions\/901"}],"wp:attachment":[{"href":"http:\/\/cotizarenvios.com\/ventas\/wp-json\/wp\/v2\/media?parent=26"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"http:\/\/cotizarenvios.com\/ventas\/wp-json\/wp\/v2\/ht-kb-category?post=26"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"http:\/\/cotizarenvios.com\/ventas\/wp-json\/wp\/v2\/ht-kb-tag?post=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}